Shipping

vert

Shipping information

Our current shipping prices are:

UK - Free Postage

Spend over £50 for free next day delivery

Europe - flat rate shipping £3.50

Spend over £40 for free shipping 

Everywhere else - flat rate shipping £4.50

spend over £40 for free shipping 

Due to the made to order system that we run on the site we endeavor to ship your items within 7 - 10 working days once payment has cleared. Once your item(s) has been made we will contact you to advise you via a dispatch notification. Shipping times are detailed below and can also be found via Royal Mail website http://www.royalmail.com

UK Mainland 3-5 working days (First Class Standard)

Europe 5-10 working days (by Airmail)

Rest of the world 10-15 working days (by Airmail)

Items are sent via Royal Mail standard 1st class to UK addresses and by Airmail to international addresses Please note that for non-UK orders, we are unable to track your parcel once it has arrived in your territory.  

For extra security a signed for service is available on request at additional cost. For details please contact by email or via our contact form.

Orders for multiple items will be individually packaged and shipped together as one parcel. All items are presented in Thrashion packaging and will be shipped in packaging suitable for the method of delivery and destination climate.  

From time to time we may offer a free shipping service promotion. All discounts and promotions are subject to these terms and conditions and any other terms and conditions as laid out in the promotion.  We reserve the right to change or cancel promotions at any time without notice.

 Returns

We hope that you will be very happy with your purchase. Should you wish to return your item(s), you must contact us within 24 hours of receipt of your goods.  You must retain all packaging, labeling and other documents.  Please see our terms and conditions for full details

Special Conditions

There may be occasions when delivery times are affected by circumstances beyond our control, such as severe weather conditions or industrial action by postal and/or transport services.  We will post information on our website if and when such situations arise.

UK Public and Bank Holidays

Non-UK customers are requested to take into account our public and bank holidays when placing their orders and estimating delivery times.  Non-UK customers should also take into account local holidays that may cause delivery delays.

1 January Thursday New Year's Day
3 April Friday Good Friday
6 April Monday Easter Monday
4 May Monday Early May bank holiday
25 May Monday Spring bank holiday
31 August Monday Summer bank holiday
25 December Friday Christmas Day
28 December Monday Boxing Day