To ship your order in time for Christmas please be aware of the following last posting dates for 2018:
Our current shipping prices are:
UK - Free Postage
Spend over £50 for free next day delivery
Europe - flat rate shipping £3.50
Spend over £40 for free shipping
Everywhere else - flat rate shipping £4.50
spend over £40 for free shipping
Due to the made to order system that we run on the site we endeavor to ship your items within 7 - 10 working days once payment has cleared. Once your item(s) has been made we will contact you to advise you via a dispatch notification. Shipping times are detailed below and can also be found via Royal Mail website http://www.royalmail.com
UK Mainland 3-5 working days (First Class Standard)
Europe 5-10 working days (by Airmail)
Rest of the world 10-15 working days (by Airmail)
Items are sent via Royal Mail standard 1st class to UK addresses and by Airmail to international addresses Please note that for non-UK orders, we are unable to track your parcel once it has arrived in your territory.
For extra security a signed for service is available on request at additional cost. For details please contact by email or via our contact form.
Orders for multiple items will be individually packaged and shipped together as one parcel. All items are presented in Thrashion packaging and will be shipped in packaging suitable for the method of delivery and destination climate.
We hope that you will be very happy with your purchase. Should you wish to return your item(s), you must contact us within 24 hours of receipt of your goods. You must retain all packaging, labeling and other documents, return of items is free via our Freepost address but please contact us beforehand. Please see our terms and conditions for full details
There may be occasions when delivery times are affected by circumstances beyond our control, such as severe weather conditions or industrial action by postal and/or transport services. We will post information on our website if and when such situations arise.
UK Public and Bank Holidays for 2018
Non-UK customers are requested to take into account our public and bank holidays when placing their orders and estimating delivery times. Non-UK customers should also take into account local holidays that may cause delivery delays.